Shipping & Returns

Shipping Policy

Standard Shipment fees;

Within Australia - $18 AUD ( Delivery time 1-2 business days)

Nationwide within Australia - $25 AUD ( Delivery time 2-5 business days)

Rest of the World - $67 AUD (Delivery time 5-7 business days)

IF YOU ARE OUTSIDE AUSTRALIA, DELIVERY TIMES BEGIN ONE BUSINESS DAY AFTER THE ORDER IS PLACED. THIS IS DUE TO THE TIME DIFFERENCE BETWEEN AUSTRALIA AND OTHER COUNTRIES, WHERE MOST OF THE ITEMS ARE SHIPPED FROM.YOU WILL RECEIVE AN EMAIL CONTAINING YOUR TRACKING NUMBER ONCE YOUR PACKAGE HAS BEEN SHIPPED.

NEXT DAY DELIVERY and SATURDAY DELIVERY are available for orders within Australia but additional costs apply and if you are in Sydney, you can pick up your order directly from us. Email us at sales@alpineworkwear.com to organise what suits you best.

Return & Exchange Policy

All orders are thoroughly checked before leaving our premises. On receipt of your order we request that you check the items as soon as possible. If any item you receive from us arrives damaged, please contact us as soon as possible on +61435073266 or by email sales@alpineworkwear.com. We will then advise you on the best course of action.

Please note we only give refund for faulty or damaged Items if they are returned to us in the below condition:

Purchased within the last 30 days
Unworn, undamaged and unmarked
In their original condition and
In the original packaging and shoe box (we consider this part of the item)

Alpine Workwear does not accept returns after 30 days from the date of purchase.

If you bought the wrong size and you would like an exchange please contact us on +61435073266 or sales@alpineworkwear.com Please have your order details handy when you contact us as it will allow us to find your order quickly.

Items bought on sale are non-returnable and non-refundable. Postage costs for returning items to us cannot be refunded, unless the item is faulty or damaged.

We recommend that you send your order back to us using a tracked delivery service as we cannot be held responsible for any parcel lost during transit to us.

Our return address is:

Returns
183a Wentworth Avenue
Pendle Hill
Sydney
NSW
Australia 2145

Once your item has been returned, we will inspect it and take the necessary action as soon as possible.

Unfortunately we cannot refund your postage costs when you return an item to us unless the item is faulty. Please do not return a damaged order to us without contacting us first.